Help Desk Hours

Hours of Operation (during academic term)
The JCSU Technology Help Desk is available to help you with technology related questions or problems. You can call, make a request through the Service Desk, or just drop by.
Walk-in:
James B. Duke Library,
2nd Floor Room 215
 
Monday: 8:00 a.m. - 5:00 p.m.
 
Tuesday: 8:00 a.m. - 5:00 p.m.
 
Wednesday: 8:00 a.m. - 5:00 p.m.
 
Thursday: 8:00 a.m. - 5:00 p.m.
 
Friday: 8:00 a.m. - 5:00 p.m.
Assistance after walk-in hours will be provided from the circulation desk in accordance with library hours.

 

Contact Details
HelpDesk
 704 -378 -1000 ext. HELP (4357)
Help Desk Knowledgebase
Knowledgebase

JCSU students have various types of accounts. Below is a short description, purpose and use of each account.

Maintenance Request

We apologize for any inconvenience that you may be experiencing due to a maintenance issue in your room/apartment. Please take a few moments to complete an online request and be as detailed as possible. Our Facilities Staff  will do their best to respond in a timely fashion depending on the nature of the request. 
 

 

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