Schedule
Mon-Wed, 8:10 PM - 10:40 PM (3/16/2015 - 5/5/2015) Location: MAIN MCH 208
Sun, 11:18 AM - 11:19 AM (3/16/2015 - 5/5/2015) Location: MAIN ONLIN ONLIN
Description
MGT 440 Total Quality Management Three credit hours
This course is a study of a cooperative form of doing business that relies on the talent and capabilities of both labor and management to continually improve customer satisfaction, quality, and productivity using teams. The course focuses on the practice of participative management through the use of an integrated system of tools, techniques, and training measures. Prerequisite: MGT 333.